Hi, I am

Eloyn Cecillano

I love learning, building things, and solving problems!

About me

I have a strong background in Technical and Customer support roles, Email Management, CAD(Computer Aided Design), Reporting duties, Using Salesforce and many more. I am the usual "run to" by my co-workers and I am adept at handling multiple tasks on a daily basis competently and at working well under pressure. My key strength is communication; building strong relationships with people in order to deliver the best results.

Jobs while studying

Other Variety of Jobs

Stoneworks Specialist Corp.

Computer Aided Design Operator

Teamspan Asia Inc.

Account Specialist

Jobs while studying

I did these jobs because I really want to study college even when my parents already made a decision to make me stop studying because of our financial situation. I placed these on my work experiences as these things also helped on making the better version of my-self even if I did not gain any certificates from these.

  • Making Engineering drawing plates.
  • Tutoring College students.
  • Help fellow students with their thesis. Prototyping, User Interface, Arduino programming, Electrical wirings, and Documentations.
  • Participation on Tournaments for Frozen Throne(DOTA).
  • Playing in a band as a vocalist and rhythm guitarist.

Stoneworks Specialist Intl. Corp.

After my "On the job training" here I was hired as a CAD operator. With my colleagues and our COO's support I was exposed and given additional tasks aside from only doing CAD designs.

  • Answering Technical questions from the clients(phone, chat, and email) regarding inquiries, trouble shooting, taking orders, selling products and most of the time installation.
  • Designing customizable playground, pool slides and stone signage using Auto CAD, RHINO 3D, and Sketch Up.
  • Making quotes for new designs proposed by the marketing team.
  • Supervising employees on the factory for the overall production of the items to be shipped on site.
  • Making cutting lists for the production of customized playground parts.
  • Operating CNC machine for precise production of fiber glass parts.

Teamspan Asia Inc.

This is the first job where I was surely unqualified but I still tried and was fortunately hired. This is a Customer/Technical support role where we answer and process tickets.

  • Answering Technical and Customer related issues through emails.
  • Sorting and processing different types of emails like invoices, invoice approvals/rejections, proposals, proposal approvals/rejections, quote approvals/rejections, work orders, work order escalations, work order updates, work order disputes, work order cancellations, client escalations, etc.
  • Made a knowledge base for the whole process of entering and processing different types of emails. Which is now being used by the whole call entering team, training team, and new hires.
  • Did Quality Audits for the team and generated reports to my direct manager using Microsoft Excel.
  • Through "Side by side" I leaded newly deployed employees to be efficient and productive while working.
  • Finished Leadership Training 2021.